How to make purchase

  • Once you have chosen an item, click on “Add to cart“.
  • After adding items, you can go directly to the checkout or modify the items in the cart.
  • To go straight to the checkout, place the cursor on the shopping trolley icon in the top menu and click on “Checkout“.
  • To change, delete or add items go to the cart. Place the cursor on the shopping trolley icon in the main menu and click on “View cart”. When you are satisfied with the items in the basket click on “Proceed to checkout“.
  • At the checkout, follow the step-by-step instructions and provide the information requested. Those fields marked with an asterisk (*) are compulsory.
  • The final step is payment. Payment platforms guarantee privacy of information and offer secure transactions to protect it during the process of providing customer data. Payments can be made via PayPal™, Bizum™, by credit card or Direct Bank Transfer.
  • Once payment has been made, we will confirm full details of the purchase by e-mail.
  • If you wish to receive an invoice, send an email to online.eu@xunzel.com or fill in the contact form, with the order number and fiscal data.

Delivery time

At XUNZEL we work hard to deliver by the estimated date or even sooner, so as to optimize the user experience of all our customers.

With the exception of a possible particular agreement, orders of products in regular stock will be served within 5-7 business days for orders within Spain Peninsula and Portugal Mainland. For Balearic Islands the delivery time will be of 7-10 business days.

For products with special manufacturing and/or products made to order, the estimated delivery time is indicated on the product.

We may sometimes be unable to meet estimated delivery dates, so we reserve a period of grace to cater for contingencies. You will in any event be informed if there is any delay.

In any case, for any information about the order, you can contact our customer service by writing an email to online.eu@xunzel.com  or filling out the contact form.